Services

Your agency is full of hard-working people with deep operational experience. But it takes a special skill set to craft concise, goal-driven management documents that will serve you well for years to come. Why hire your own analyst when Public Worker Bee is an affordable choice? We work with agencies of all sizes and budgets.

Management Practices Review

Good management practices are essential to a well-run agency. But how do you know what might be missing? A thorough review of your agency’s practices will highlight strengths, illuminate gaps, and put you on the path to better management and continuous improvement.

When to consider a Management Practices Review:

  • After a merger or other major organizational restructuring

  • Your agency has taken on a new function or service

  • One or more of your agency’s functions are underperforming

  • You have noticed inconsistent rules, unclear responsibilities, or outdated documents

  • You want to know how your agency’s practices measure up to a national standard

Policies, Procedures and Plans

Excellent policies establish clear, consistent and defensible rules. Great procedures increase efficiency, reduce liability, retain institutional knowledge, and facilitate effective training. A solid operational plan stitches everything together in one easy resource.

Public Worker Bee can help you and your team define a problem and develop the documents to solve it. Services include:

  • Research, develop, review, and update policies, procedures, operations plans, and other essential management documents.

  • Create customized policy and procedure templates

  • Roll-out and training strategies for new policies and procedures

  • Document libraries and information delivery strategies so all staff can find and use your management documents

Accreditation Support

Is your agency considering accreditation through the American Public Works Association? Accreditation aligns agencies with Public Works best management practices, and provides a framework for continuous improvement.

As an experienced accreditation evaluator for APWA, Public Worker Bee can help you with:

  • Project planning for your accreditation journey

  • Self-assessment review and gap analysis

  • Pre-evaluation review

  • Re-accreditation support

Employee Advancement Programs

Many advancement programs focus on office staff or leadership positions. PWB can help you design a program for your front-line and technical staff that balances employee career growth with your agency’s operational needs.

A well-designed Career Advancement Program positions your agency for success in recruitment, retention, morale, and employee development.

Public Worker Bee will work with you to define goals and priorities, research advancement criteria, produce policy documents and forms, and roll out the program to your staff.

Let’s Talk!

Submit the inquiry form to start a conversation about what problems Public Worker Bee can help you solve!