Best Practices.

Better Management.

What We Can Do for You

Best Practices

Your community expects a well-run, efficient and productive public works department. We can help you get there.

Our work builds on the time-tested best practices of the public works profession, tailored to fit your agency’s operational needs.

The result is a comprehensive, integrated management system that is flexible enough to meet whatever the future holds.

Better Management

Writing good policies and procedures is hard work! But they are foundational for operational excellence.

Management documents are your agency’s “user manual”. They set the rules, show the process, model the way, and enable your staff to do their best work.

Public Worker Bee will help you create clear, concise management documents and roll them out to all staff, from office to back lot.

Continuous Improvement

The only constant in the world is change. Your community, your agency, your responsibilities, and your staff are moving, growing, changing all the time.

Management documents are the keepers of your institutional knowledge. Invest in their upkeep and improvement for great onboarding and training, and easier change management.

Focus Areas

Administration

Solid Waste

Streets & Traffic

Stormwater

Water & Wastewater

Safety Programs

Facilities & Fleet

Training Programs

Public Works Expertise, Working for Your Agency

Jenny O’Brien is a Certified Public Manager with over 10 years of public sector experience. She has a passion for helping Public Works agencies solve problems through best management practices.

Jenny is a public works Management Analyst, a Lead Evaluator for APWA’s accreditation program, a former Accreditation Manager, and a member of APWA’s Leadership and Management Committee.