Policies and Procedures That Work for YOU!

MANAGEMENT DOCUMENTS WORKSHOP

Management documents are essential to a well-run public agency. Well-written policies and procedures set the rules, capture knowledge, create consistent results, defend decisions. Writing a new document, or revising an old one, can challenge broken processes, promote agency values, enable others to act, and so much more!

This half-day interactive workshop will introduce your staff to policy and procedure best practices and develop their documentation skills in an experiential setting. A call to action will carry the day’s learning out into daily operations.

Learning Objectives

  • Understand the benefits of well-written management documents.

  • 2Differentiate between policies, procedures, and plans, and understand the essential components of each.

  • Identify purpose, audience, user needs, standards, technical content, and document structure.

  • Be able to apply principles of style, plain language, review processes, roll-out, and document maintenance.

Timeframe: Half-day in-person workshop (approximately 3 hours)

Participants: Up to 20

Format: In-person preferred

Audience: Department Directors, Division Managers, Program Administrators, Analysts, Supervisors

Introductory Rate: $1,800 plus mileage

Get In Touch

If you're interested in hosting a management documents workshop for your team, complete the form with a few details about your agency.